Up to 30 years limited warranty
Free shipping on orders $99+
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Shipping policy
Can I get my Eastpak order delivered anywhere in the world?
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Not quite anywhere but we do have a wide range of delivery destinations available. We deliver to: Austria, Belgium, France, Germany, Holland, Ireland, Italy, Luxemburg, Portugal, Spain, Denmark, Gibraltar, the United Kingdom (including Northern Ireland and the Isle of Man), the United States. We do not deliver to British Overseas Territories, the Channel Islands and British Forces Post Offices, Livigno, Vatican City and Republic of San Marino, Dutch Overseas Territories, French Overseas Territories, Ceuta & Melilla, Andorra, the Baleraric Islands, and the Canary Islands and PO Boxes. Visit eastpak.com for orders outside the 50 US states.
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Absolutely. You can have items sent to an address which differs from your personal address, as long as it remains in one of our delivery zones. However, as soon as your order has been confirmed, you can no longer change your delivery address as it's already in process.
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Your order will be delivered in 5-7 business days. We will also send you a confirmation email with tracking as soon as your order has been shipped.
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You can track your delivery within "My account" in the section titled 'Track delivery and returns'. We will also send you a link to track your order in your delivery confirmation email. Please note that this tracking link will become available only 24 hours after the collection of your items.
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Shipping is free on orders $50+ within the U.S.
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If any part of your order arrives damaged, you should notify us via the "Contact Us" page, so we can take this up with the carrier.
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If you're not in when your order is delivered, you'll need to contact the carrier directly as they will be able to assist you further.
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If this happens then firstly, we're sorry you didn't receive what you ordered. You will need to follow our returns process to send the item back to us and then order the correct item either. Please “contact us” directly.
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If this happens, please “contact us” so we can look into it for you.